Insurance

Using insurance? We can do that. 

Please provide your insurance information when booking for verification and prior authorization, including ID #, Date of Birth and name as appears on card. Or call and leave a message with this information.

Patients should also verify their benefits directly to confirm coverage and avoid unexpected costs. 

Insurance accepted:

Proudly serving Veterans through the Community Care network since 2011.

Patients are required to know their insurance benefits to prevent unexpected costs. Any information we provide is not a guarantee that your insurance will cover treatment. Call your insurance to inquire.

Book Appointment

Once your appointment request has been accepted by the provider, you will receive an email confirmation, followed by an email invitation to complete intake forms online. All emails come via our secure EHR system, Unified Practice, on behalf of Wellness At The Center. Please complete these intake forms as soon as possible to allow time for processing. 

Typically, no referral is required for you to seek treatment from an injury if there is an open insurance claim.

*Please note: for CHP (Kaiser self referral), some Cigna and some Aetna health plans, a “non covered services fee” of $20 up to $50 is applied in addition to any copay or coinsurance per visit, per a pre-disclosed agreement with patients. These insurers limit reimnbursement for acupuncture to two 15-minute units of acupuncture, bundling any additional without payment. The type of holistic care Wellness At The Center offers does not allow for such limitation, typically running 60-90 minutes with additional modalities or assessments as needed.

FSA or HSA may be used for these costs. The stagnant reimbursement rate for acupuncture by these carriers over the last decade in concurrence with a steady rise in both cost of living and cost of doing business has made this fee a necessity. This policy allows our providers to maintain the quality of care patients expect and that we demand of ourselves as medical providers. Many clinics do not charge this fee and we completely understand if this causes you to look elsewhere.

Even with this fee, total cost is significantly lower than the out of pocket cost for patients using their insurance. Please, don’t hesitate to contact us with any further questions or concerns.